Shipping - Currently in US for free shipping cost and open for other countries later.
Once you place your order with valid credit payment, we will ship out the goods within 2-3 working days, approximate delivery days is around 7-10 days.
Limited Warranty (DO NOT APPLY ON DISCOUNTED PRICES)
We promote its products of highest quality and we make the following limited warranty to original consumers of its projectors sold in our official resellers/dealers.
- This product and its accessories are warranted for One year from the date of purchase.
- This warranty only applies if the product has been used in accordance with the manufacturers’ instructions under normal use and with reasonable care.
- This warranty does not cover:
- Damage to the Projector that is caused by accident, misuse, abuse, negligence, alteration (including rooting the unit), natural disaster, or unauthorized repair of the projector;
- Improper or incorrectly performed installation, setup, operation, repair or maintenance;
- For detailed information of warranty, please contact us, your dealers or retailers directly.
Returns Policy (DO NOT APPLY ON DISCOUNTED PRICES)
You may return most new, with complete package, no scratches of unit within 7 days of delivery for a full refund.
For 8-30 days, you can return with restocking fee of 30% based on the price you paid for.
Shipping cost is to be paid by yourside to our location at New York. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please contact us before you will return. Thanks
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.